Summary Investigates and resolves network support problems.
Essential Duties and Responsibilities of this entry-level position include the following. Other duties may be assigned.
Leads remote clients and technicians through diagnostic procedures to determine source of error.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from clients experiencing problems with network connectivity, and other computer-related technologies.
Mar 4 -
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