Summary The Sr. NOC Manager is an advanced technical leader, who is results-oriented and process driven. The Sr. NOC Manager will be responsible for delivering both the strategic and tactical structure needed to support and operate a high volume, high-transaction, dynamic 24/7/365 NOC environment. The Sr. NOC Manager is responsible for leading the frontline Network Operations Center, which encompasses 24/7/365 WAN/LAN, Systems and Application Monitoring.
Essential Duties and Responsibilities ...
Summary Investigates and resolves network support problems.
Essential Duties and Responsibilities of this entry-level position include the following. Other duties may be assigned.
Leads remote clients and technicians through diagnostic procedures to determine source of error.
Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from clients experiencing problems with network connectivity, and other computer-related technologies.
Apr 1 -
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