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help desk in Dayton

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    1. Help Desk Analyst

       Description Minimum of 1 year of experience in a call center technical/support position or deskside support position Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Tier 1 Technical Phone Support including : Excellent Customer Service skills Technical troubleshooting Remote assistance Application support ...

    2. IT Desktop Support Associate

      ~~Summary:  Executes primary desktop support functions and helps coordinate MIS departmental needs based on timeliness and necessity by performing the following duties. Essential Duties and Responsibilities include the following.  Other duties may be assigned. • Consults with management to analyze computer system needs for functional MIS operations, to determine scope and priorities of ...