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help desk in Dayton

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  1. Network Help Desk Technician - 2nd Shift

    Summary Investigates and resolves software and hardware problems of computer users by performing the following duties.   Essential Duties and Responsibilities include the following.  Other duties may be assigned.   Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.   Monitors and supports WAN/LAN connections at remote ...

  2. Senior NOC Manager

    Summary The Sr. NOC Manager is an advanced technical leader, who is results-oriented and process driven. The Sr. NOC Manager will be responsible for delivering both the strategic and tactical structure needed to support and operate a high volume, high-transaction, dynamic 24/7/365 NOC environment.​ The Sr. NOC Manager is responsible for leading the frontline Network Operations Center, which encompasses 24/7/365 WAN/LAN, Systems and Application Monitoring.     Essential Duties and Responsibilities ...